Store 

Specials

WebHive Team Store Refund Policy

Purpose:
When the Department receives requests for a refund or change to an existing transaction, guidelines are necessary to reduce the impact of cancellation on the success of the program and to recover administrative cost of processing a refund or change when it is unlikely the resulting vacancy can be filled.

Policy:
Included in this policy is a schedule to determine the amount of the refund or credit to be granted to the individual or organization making the request.
No fee charge will be placed on any request to cancel or change an existing transaction.

Procedure:

For any requests of refund, please send us your request by following the example below:

Example of Letter for Requesting a Full Refund:

[Date]

WebHive Team
Office Address: 405, 34, Myru ave, Mykolaiv, Ukraine, 54034
Office Phone: +380664994832
www.webhiveteam.com


Dear WebHive Team,

The [name of product] I purchased from you on [date] turned out to be quite a disappointment. While it looked the same as the one I saw on your store and demo site, it did not perform in the same way.

Following the instructions, I [describe what happened or what you expected to see from the product]. I experienced the same problem when I attempted the task again.

Therefore, I am returning the [product+license] to you and ask that you issue me a full refund. I am not interested in receiving a replacement.

Very truly yours,

[YOUR NAME]

HomeHome

Cart

(empty)